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bclarkj
Member
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Posted: Mon May 1st, 2006 05:12 pm |
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I wanted to post a "kudos" to Gary and Daystar. Now, I guess I am in a envious position living within 30 minutes of Daystar. But, I know Gary gives the same quality service regardless of a customer's location.
We upgraded our church's Dual 800 Quicksilver with a 1.8 Dual Giga upgrade. We initially had some issues with one of the CPU's as we began to have kernal panics and freezes. Gary helped us to discover that there was a problem with the Giga CPU but was able to have us adjust the settings lower so it was useable until we got the replacement Giga card.
The system is now running fantastic. It screams compared to the the Dual 800 G4's. It may not be as fast as my Dual 1.8 G5 at home, but it is close. We're getting full motion video and text layering and good multi-application functionality.
We have two Apple stores in the Atlanta area. However, if I need service I choose Gary and Daystar!
And don't forget Daystar is an Apple Reseller. We just purchased a new iMac Intel today for the church from Daystar.
Thanks!
Brad Jordan
Director of Contemporary and Youth Music Ministries
Prospect United Methodist Church
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Gary
Administrator
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Posted: Mon May 1st, 2006 05:13 pm |
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| Thanks for the post Brad!
____________________
Gary Dailey
Daystar Technology
http://Daystar-Tech.com, http://Daystar-Store.com
email: gary@daystartechnology.com, chat: garydailey@mac.com
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Sonny Lykos
Member
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Posted: Fri Oct 13th, 2006 04:29 am |
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Daystar upgraded my G3 400 Pismo to a G4, got it started (bad clock battery), and updated the heat sink from a factory composite to a metal one, and gave it a thorough check up.
I loved my Pismo before, but Daystar made it easier to love even more. I received two calls from the technician (I think Steve), who was polite, knowledgeable, casual, and found it would not boot due to a bad clock battery.
I had previously had it picked up from a local Windows/Mac service organization who charged me $80 for their inspection and the statement they could not get it to boot up, probably needing a new mother board which they said would cost more than a new laptop. I loved my Pismo and received it today, and nicely packed, plus your own CD with other perks.
Your charges to me were realistic, yet in IMO, unimportant anyway.
You people are terrific and your service is unequaled IMO. I'm a semiretired remodeler, and that's critical to me. My labor rates are about double to triple my so call competitors and while I only specialize now in small projects from service calls to 3-4 day small remodels and repairs. My own rates are obtainable do to the WOW service(s) I provide to my own clients, and a now feel I have made a business friend who shares with me what has been in American, an abnormality in servicing others.
In short - I love you guys - but you still can't have last my beer. (-:javascript:emoticon(' ',%20'images/emoticons/big_grin.gif')
Any time you want to use me as a referral - you have my approval. The best part is when I called once, I did not have to hear: “Press1 for Spanish” You’re like an old fashioned Mom & Pop company with old fashioned “PERSONAL” service. You are an example of those who really set the high standards for service success.
I sincerely wish you extreme continued success to us Mac Addicts and business in general.
Now I intent to send a copy of my invoice from you to the company here and suggest to them that their Yellow Pages ad delete the fact that they service Macs. They can keep the $80 and stick it, or spend toward hiring a “real” Mac tech person.
Did I mention I’m happy?
Sonny Lykos
Construction Solutions Systems, Inc.
Naples, FL
slykos1@earthlink.net
Go Bears!
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